Category Archives: LEONSIS

Product, Customer Service and Transparency

As a follow up to the debacle last night at Nationals Park, I wanted to offer a quick few comments on the difference between the Washington Nationals and another franchise, this time a local one:  The Washington Capitals.
There was a time when folks weren’t so enthused with Ted Leonsis and the Washington Capitals.  When Ted first took over, he took the easy way out, chasing free agents and Continue reading

Posted in CAPS, LEONSIS, LERNERS, NATS, PERSPECTIVE | Comments Off